Privacy policy
Last updated: May 4, 2026
This policy describes how Only Goods Company LLC ("Only," "we," "us") collects, uses, and shares personal information when you visit, use, or buy from onlygoodsco.com. Only is powered by Shopify, which processes data on our behalf.
By using the site, you acknowledge you've read this policy and understand how your information is handled.
What we collect
When you place an order, we collect:
- Contact details — name, shipping address, billing address, phone (if provided), email
- Payment information — card details and transaction data, processed securely by Shopify Payments. We never see your full card number.
- Order information — what you bought, when, return and exchange history
- Account information (if you create one) — username, password, preferences
- Communications — anything you send us, like a support email
- Device and usage data — IP address, browser, device type, how you navigate the site
Where it comes from
- Directly from you when you order, create an account, or contact us
- Automatically through your device, cookies, and similar technologies when you visit the site
- From our service providers, like Shopify, our payment processor, and our shipping carriers
How we use it
- To run the store — fulfill orders, process payments, ship products, manage accounts, handle returns
- To communicate with you — order confirmations, shipping updates, support replies, and occasional marketing emails if you opt in
- To improve the site — understand what works, fix what doesn't
- For security and fraud prevention — verify accounts, detect suspicious activity, prevent unauthorized access
- To comply with law — respond to valid legal requests and enforce our terms
Who we share it with
We don't sell your personal information. We share it only with:
- Shopify, which hosts the store and processes orders
- Payment processors to handle transactions
- Shipping carriers to deliver your order
- Email service providers if you've opted in to marketing
- Legal or government authorities when required by valid legal process
- A successor business in the event of a merger, acquisition, or bankruptcy
Each of these has its own privacy practices. Shopify's privacy policy is at shopify.com/legal/privacy.
Cookies and tracking
The site uses cookies and similar technologies to keep your cart working, remember preferences, and understand site traffic. You can disable cookies in your browser, but parts of the site may stop working correctly if you do.
If you're visiting from a browser with Global Privacy Control enabled, we'll honor it as a request to opt out of any sharing for targeted advertising purposes.
Your rights
Depending on where you live, you may have the right to:
- Access the personal information we hold about you
- Correct information that's inaccurate
- Delete information we maintain about you
- Receive a copy of your information in a portable format
- Opt out of any sale or sharing for targeted advertising
- Unsubscribe from marketing emails at any time using the link in any email
To exercise any of these rights, email hello@onlygoodsco.com. We may need to verify your identity before processing the request. We'll respond within the timeframes required by law.
Children
The site isn't intended for anyone under 16, and we don't knowingly collect personal information from minors. If you're a parent or guardian who believes your child has provided us with personal information, email us and we'll delete it.
Security
We work with Shopify and reputable third-party processors to protect your information, but no system is perfectly secure. Don't send sensitive information through unsecured channels.
How long we keep information
We hold your personal information as long as needed to provide the service, comply with legal obligations, resolve disputes, and enforce our agreements. After that, we delete or anonymize it.
International data transfers
Your information may be stored or processed outside the country you live in, including in the United States. Where required, we use legal mechanisms — like standard contractual clauses — to protect it during transfer.
Changes to this policy
We may update this policy from time to time. When we do, we'll update the "Last updated" date above and post the revised version here. Material changes will be communicated as required by law.
Contact
Questions about this policy or your information:
Only Goods Company LLC
500 Paterson Plank Rd #38605
Union City, NJ 07087
hello@onlygoodsco.com